There are many views of citizenship in the modern society. The political view would be a rights and responsibility for your community whereas the different groups in society such as 'Greenpeace' and religious groups etc. They will effect public service because of course it's for the public the citizen of the community, the views will obviously shape them.
This is just at the top of my head, so do some more research....
This is just at the top of my head, so do some more research....