FORMAL COMMUNICATION
Communication takes place through the formal channels of the organization structure along the lines of authority established by the management.
Such communications are generally in writing and may take any of the forms; policy; manuals: Procedures and rule books; memoranda; official meetings; reports, etc.
Advantages & Disadvantages of Formal Communication:
The advantages of formal communication are:
They help in the fixation of responsibility and
Maintaining of the authority relationship in an organization.
The disadvantages of formal communication are:
Generally time consuming, cumbersome and
Leads to a good deal of distortion at times.
INFORMAL COMMUNICATION
Communication arising out of al those channels of communication that fall outside the formal channels is known as informal communication.
Built around the social relationships of members of the organization.
Informal communication does not flow lines of authority as is the case of formal communication.
It arises due to the personal needs of the members of n organization.
At times, in informal communication, it is difficult to fix responsibility about accuracy of information. Such communication is usually oral and may be covered even by simple glance, gesture or smile or silence.
Communication takes place through the formal channels of the organization structure along the lines of authority established by the management.
Such communications are generally in writing and may take any of the forms; policy; manuals: Procedures and rule books; memoranda; official meetings; reports, etc.
Advantages & Disadvantages of Formal Communication:
The advantages of formal communication are:
They help in the fixation of responsibility and
Maintaining of the authority relationship in an organization.
The disadvantages of formal communication are:
Generally time consuming, cumbersome and
Leads to a good deal of distortion at times.
INFORMAL COMMUNICATION
Communication arising out of al those channels of communication that fall outside the formal channels is known as informal communication.
Built around the social relationships of members of the organization.
Informal communication does not flow lines of authority as is the case of formal communication.
It arises due to the personal needs of the members of n organization.
At times, in informal communication, it is difficult to fix responsibility about accuracy of information. Such communication is usually oral and may be covered even by simple glance, gesture or smile or silence.