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What Is The Importance Of Courtesy In Business Communication?

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Explain the 7th c of communication courtesy
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If you were out of school sick, and asked a classmate if you could borrow their notes, what would you hope they would do?
You hope he/she will provide you notes.
If you were running to class just as the tardy bell was ringing, and your teacher was standing at the door, what would you hope they might choose to do?
You hope always a polite behavior from others, same case in all the parts of life in business it is very needed.
So, your customers and suppliers like your nature.
A good word is an easy obligation, but not to speak ill, requires only our silence, which costs us nothing.

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