What are the 3 steps in the Communication process?

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Emma Veliz Profile
Emma Veliz answered
Listen to the other, ask simple questions but with out trying to put your though in to it, once they are done summerize what they said so that they get the point that you understood what was being said. As all this is happening remain calm and youll notice the person will grab on your energy and will start to calm dowm if yelling was involed and visa versa.

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