What Is 'The Communication Model Of Schulz Von Thun'?


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Sudipa Sarkar Profile
Sudipa Sarkar answered
The Communication Model of Schulz von Thun suggests that the communication process includes three distinct elements –

• The Sender
• The Message
• The Receiver

The role of the sender and the receiver is truly dynamic in the sense that they may interchange their roles among each other. The receiver may provide feedback impulse that may affect the state of the sender. The sender sends the message that is decoded and encoded by the receiver. The attribution of message by the receiver may be significantly different than that of the message emitted from the sender. The sender may infer more than the receiver may perceive, on the other hand, the receiver may infer other features of the emitted speech than that is actually inferred by the sender. This establishes a dynamic relationship among the sender and the receiver containing primarily three factors –

• Expression of situational and habitual state of the sender
• Appeal to the receiver
• The interpersonal relationship among the sender and the receiver

It is to be noted that all aspects of the above-mentioned factors may not be equally present in a speech, rather it may have different weights altogether and it is variable under certain situations.
thanked the writer.
Anonymous commented
Well, it´s not that easy, as you can see from Schulz von Thun (SvT)´s website; the "dynamic relationship" contains not only three, but four factors, which are:
message content
interpersonal relationship
appeal and
self revelation.
It basically means that every message contains all of these "sides", depicted in the communication square of SvT. The big difference is the balance between these four sides. You can issue a military order or beg for something, using basically the same wording (content level), but put yourself in relation to the receiver (e.g. "subordinate" od "parent"), etc.
Interesting stuff, worth reading and discussing.

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