Communication plays a vital role in everyday affairs, whether it be our personal life or our workplace, the importance of effective communication cannot be over looked.
Communication can take place in several forms. It can be through the spoken word. It can be through writing. It can even take place through written symbols. Even physical gestures play an important role in communication. The tone and pitch of your voice makes a difference too. Similarly a written note always has a tone and mood to it too. Therefore, one has to be careful during communication. During verbal communication, one must keep eye contact with the audience and speak in a clear and good tone.
In order to be able to communicate effectively one must consider the basic principles of communication which are incorporated in the Seven Cs. The seven Cs of communication are as follows:
1. Credibility: The sender must be credible.
2. Context: The context of the message should reflect the realities of the organization.
3. Content: The content must be meaningful to the receiver and be compatible with his or her values system.
4. Clarity: The message must be clear; put in simple terms.
5. Continuity and Consistency: There must be continuity and consistency in the message.
6. Channels: The channels of communication should be those the receiver uses and respects.
7. Capability: The capability of the audience should be considered. The most effective communications require the least amount of the recipient's effort.
I hope this answer helps you. This is only for the first part of your question. I will answer the rest of your question in a while.
Communication can take place in several forms. It can be through the spoken word. It can be through writing. It can even take place through written symbols. Even physical gestures play an important role in communication. The tone and pitch of your voice makes a difference too. Similarly a written note always has a tone and mood to it too. Therefore, one has to be careful during communication. During verbal communication, one must keep eye contact with the audience and speak in a clear and good tone.
In order to be able to communicate effectively one must consider the basic principles of communication which are incorporated in the Seven Cs. The seven Cs of communication are as follows:
1. Credibility: The sender must be credible.
2. Context: The context of the message should reflect the realities of the organization.
3. Content: The content must be meaningful to the receiver and be compatible with his or her values system.
4. Clarity: The message must be clear; put in simple terms.
5. Continuity and Consistency: There must be continuity and consistency in the message.
6. Channels: The channels of communication should be those the receiver uses and respects.
7. Capability: The capability of the audience should be considered. The most effective communications require the least amount of the recipient's effort.
I hope this answer helps you. This is only for the first part of your question. I will answer the rest of your question in a while.